Shipping Policy

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a) Dispatch Timing

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We are a small independent artisanal bakery, and everything you order is baked fresh to order — no 3-day-old bakes here! Because of this, orders are collected and dispatched the following week:

• Orders placed by 11.59pm on a Sunday will be dispatched during the following week, via next-day delivery

• We aim to have all orders dispatched by Thursday, arriving in time for your much-needed Friday treat!

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Subscription Deliveries:

Subscription boxes will be dispatched during the first week of every month  

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b) Delivery Delays

While we do our best to ensure on-time delivery, we cannot be held responsible for delays once your parcel is with the courier. This includes delays due to courier error, incorrect delivery details, or no one being available to receive the parcel. Please double-check your delivery address and consider using a safe place option.

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c) Shelf Life & Quality Assurance

Our baked goods typically have a 5–7 day ambient shelf life and can also be frozen for up to 3 months. Each box is clearly labelled with a best-before date. Short delivery delays will not affect the safety or quality of your order.

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