Question 1

How long do your products stay fresh?

Accepted Answer

Our bakes are best enjoyed within 5–7 days when stored in an airtight container. They can also be frozen for up to 3 months.

Question 2

What products do you offer?

Accepted Answer

We sell brownies, blondies, brookies, cookies, cookie boxes with dips, classic school cake, and millionaire shortbread. Traybakes are available in half slabs (8 pieces) or full slabs (16 pieces).

Question 3

What is the best way to store my treats upon arrival?

Accepted Answer

To maintain freshness, store your bakes in an airtight container in a cool place. For extra fudginess, you can also keep them in the fridge.

Question 4

Do you provide delivery services?

Accepted Answer

Absolutely! We provide UK-wide postal delivery with tracked services to ensure your items arrive fresh and in perfect condition.

Question 5

Can I choose the flavours in my box?

Accepted Answer

Some of our mixed boxes allow you to choose your flavours – if an option is available, it will be listed on the product page. For custom requests, feel free to get in touch.

Question 6

Can I add a personalised note to my order?

Accepted Answer

Absolutely! Just leave your message in the notes section at checkout and we’ll include a handwritten card with your order.

Question 7

Do you cater for events or offer bulk orders?

Accepted Answer

Yes! We cater for birthdays, weddings, baby showers, corporate gifts and more. Just send us a message with your requirements and we’ll be happy to help.

Question 8

Can I add a personalised note to my order?

Accepted Answer

Absolutely! Just leave your message in the notes section at checkout and we’ll include a handwritten card with your order.

Question 9

Can I choose the flavours in my box?

Accepted Answer

Some of our mixed boxes allow you to choose your flavours – if an option is available, it will be listed on the product page. For custom requests, feel free to get in touch.

Question 10

Can you cater for events or provide bulk orders?

Accepted Answer

Yes, we can cater for various events such as birthdays, weddings, baby showers, and corporate gifts. Please send us your requirements, and we’ll be delighted to assist.

Question 11

When will my subscription box be dispatched?

Accepted Answer

We strive to dispatch all subscription boxes during the first week of each month.

Question 12

Are your baked goods safe for people with allergies?

Accepted Answer

Our baked goods contain common allergens like dairy, gluten, eggs, nuts, and soy. Although we take precautions, they are made in a kitchen that handles all major allergens, so cross-contamination is possible.

ORDERS ARE DISPATCHED THE WEEK AFTER ORDER PLACEMENT. SEE SHIPPING POLICY

Frequently asked questions

How long do your products stay fresh?

What products do you offer?

What is the best way to store my treats upon arrival?

Do you provide delivery services?

Can I choose the flavours in my box?

Can I add a personalised note to my order?

Do you cater for events or offer bulk orders?

Can I add a personalised note to my order?

Can I choose the flavours in my box?

Can you cater for events or provide bulk orders?

When will my subscription box be dispatched?

Are your baked goods safe for people with allergies?

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